If your vehicle is experiencing issues and you're ready to start a claim, you're in the right place.
Note: This page is for existing customers of OX Car Care who have an active Vehicle Service Contract. Coverage is not guaranteed until a claim is reviewed and approved by an adjuster.
Call us directly to start the claims process. Our team will guide you through the steps and open the claim in real-time. This ensures faster handling and accurate information.
Call: (844) 299-0885 EXT. 2
Business Hours: M–F, 7 AM – 4 PM PST
Use our online submission form if your repair facility has already diagnosed the issue and provided an estimate.
Submitting this form does not constitute claim approval. An adjuster will review all documentation and confirm eligibility.
Do not begin repairs until the claim has been reviewed and approved. Unauthorized repairs may not be reimbursed.
Service history is the record of past maintenance or repairs performed on your vehicle. It confirms proper maintenance, which may impact coverage eligibility.
We require invoices or repair orders including:
Example:
09/13/2023 – Oil Change at 75,200 miles
05/01/2023 – Transmission Fluid Service at 70,500 miles
01/18/2023 – Spark Plugs at 66,400 miles
Failure to maintain your vehicle as outlined in the manufacturer’s recommendations may impact claim eligibility.
Use this secure form only if your shop has completed an estimate. Include written estimate, diagnostic report, photos (if available), and your details.
Claim Form NowMost claims are processed within 1–3 business days when all documents are submitted.
Once the final invoice is received and reviewed, payment is issued directly to the repair facility.
This confirms proper maintenance and coverage eligibility. Claims on neglected vehicles may be denied.
Peace of mind that you & your family can count on.
OX Car Care is USA's fastest growing company in the auto repair protection industry, featured on hundreds of TV and Radio stations across the country.