We Will Get Your Car Back on the Road in No Time!
Our claims process have been made straight-forward and easy so you can get your car fixed and back on the road in no time.
To file a claim, upload your documents below and click the File a Claim button.
Hours: 7:30AM – 7:00PM (CST)
You cannot put a price on your family’s
safety and security on the road.
Please do call 1-844-299-0885 for any Roadside Assistance. Let's work together and take all possible precautions for not having any further damage the vehicle.
It hardly matters if you are at home or side by the road, we are always there for you. With us you can choose the dealership or ASE-Certified® repair facility of your own choice.
Reaching to the repair shop, show your contract to the Service Manager or Certified Technician. They will be going to call claims at 1-844-299-0885
*Please make sure that the claim must be called in and approved before any work is performed.
Covered claims will be paid directly to the ASE-Certified® repair facility by your contract administrator. You will be responsible for your deductible plus any non-covered charges.
Raised and Covered claims will be paid directly to ASE-Certified® repair facility by your administrator. You will be responsible for all of your deductible plus any non-covered charges.
Keep the timing same and change the number as on Ox Car Care website
Claim here or call 844-299-0885
Your rate remains the same no matter the number of claims you file.
After filing a claim, the repair facility will contact the claim department for confirmation before proceeding with repairs or assistance.
To check the status of a claim, call us on 844-299-0885 on 7.00 AM – 6.00 PM, Monday to Friday.
We expect a claim to be filed in as soon as you need assistance for your vehicle. If the issue is under coverage, then assistance would be provided after claim confirmation.
After repair or assistance is provided, the deductible should be paid directly to the repair facility.
Once you car is being repaired for up to 4 hours, you can get car benefits of up to $40 a day. Please check details with the facility for your entitlements.
Paying upfront or not depends on the dealership you’re working with.
When this happens, you can call this number 844-299-0885 to schedule a tow truck meet-up.
After work completion, the repair technician will receive credit payment from the Claims department Any extra charges will be left to you to handle.
To find out if a claim is paid or not, the repair facility will get in touch with the claim’s department for more information.
We advise you keep in touch with your car manufacturer’s maintenance schedule with all receipts intact. Don’t misuse, abuse, neglect or tamper with your car during the tenure of your contract.